Privacy Policy

Introduction

At GA Plus IT Advisory, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about people who visit our website or engage with our advisory services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

Who are we?

GA Plus IT Advisory is an independent IT consultancy providing strategy, architecture, and digital transformation services.

  • Company Name: Gregory Advisory Plus Ltd
  • Registered Office: 627 Nottingham Road, Derby, DE21 6RU
  • Contact Email: alan.gregory@ga-plus.co.uk

What information do we collect and how?

We collect information about you when you use our website, contact us about our services, or engage us for advisory projects. This may include:

  • Identity Data: Name, job title, and company name.
  • Contact Data: Email address, telephone number, and postal address.
  • Technical Data: IP address, browser type, and information regarding what pages are accessed and when (via cookies).
  • Engagement Data: Information provided during the course of our consultancy projects, workshops, or strategic assessments.

Note: We do not collect "Special Category" data (e.g., health, race, or religion) as part of our standard business operations.

Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), the main bases we rely on are:

  • Performance of a Contract: Where we need to process your data to fulfil our advisory agreement with you.
  • Legitimate Interests: For the effective management and administration of our business, provided your interests and fundamental rights do not override those interests.

How is your information used?

We use your information primarily to provide our IT Advisory services and manage our business relationship. Specifically, we use it to:

  • Carry out our obligations arising from any contracts entered into between you and us.
  • Respond to enquiries or requests for services.
  • Seek your views or comments on the services we provide.
  • Send you communications which you have requested or that may be of interest to you (e.g., IT strategy insights or service updates).

Who has access to your information?

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

How long do we keep your data?

We review our retention periods for personal information on a regular basis.

  • Client Data: We generally hold your personal data for a period of 7 years following the end of our professional relationship to comply with legal, tax, and reporting requirements.
  • Enquiry Data: If you contact us but do not engage our services, we will hold your data for 12 months before deletion.

Your Rights

You have choices about how we use your information. You have the right to:

  • Ask for a copy of the information GA Plus IT Advisory holds about you.
  • Request that we correct any inaccuracies in your information.
  • Request that we erase your personal data (the "right to be forgotten").
  • Object to our processing of your data for direct marketing.

To exercise any of these rights, please contact us at alan.gregory@ga-plus.co.uk

Security Precautions

We take steps to ensure that your information is treated securely. When you give us personal information, we use industry-standard encryption and security protocols to protect it on our systems. While we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us online, and you do so at your own risk.

Use of 'Cookies'

Like many other websites, the GA Plus IT Advisory website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They help us improve our website and deliver a better, more personalised service. You can switch off cookies by setting your browser preferences.

Complaints

If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated. If you are not satisfied with our response, you can complain to the Information Commissioner’s Office (ICO) at https://ico.org.uk/.